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ADDENDUM 

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Product Code: WCW-ADDENDUM
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Collect supplemental, required or non-required responses from customers at checkout. You can add as many questions to your form as you want, within reason. The responses are exported to a delimited text file which can be imported into most database management systems for further analysis. You can also have those responses appear in the Miva Merchant Email notification and batch processing. If you are using the OpenUI, the responses can also be viewed in OpenOrders individual order screen. Use the module for the customer to add special instructions for the order, collect responses from survey or poll questions, allow the customer to fill out gift card messages, etc.

The admin interface allows you to build the form with your store's questions using standard html syntax. Hence, you can make the response collection table match the rest of your store's look and feel.

You can place the questions on one of the three checkout screens. This module is compatible with the MMUI and OpenUI. When using the OpenUI, simply select the screen from admin. When using the MMUI, editing the mmui.mv file will accomplish the same thing. Note that if you are using compiled Merchant (4.14 and newer), you must also recompile the mmui.mv after editing so you would need the compiler license from Miva. Thus, for compiled Merchant, the OpenUI is required unless you have the mivascript compiler. You can also specify one or more of the questions to be required. Customers will not be able to complete the checkout if they do not respond to the required questions.

You can purge old questions from the active file and place them in a historical file in order to improve response time during order batch processing retrieval. The optional order batch retrieval requires editing the core batch report unless you are using the OpenUI batch report, which has a hook points for the addendum module data.

New features available in the compiled version. In the compiled version you can limit the display of Addendum questions based on specific product codes. If you list product codes in the admin input, the questions will only be displayed if one of those products is in the basket at checkout. You can also use the wild card product code like 1AA*. If the applicable products all begin with the same characters, you can use the asterisk. This can only be used for the beginning characters in the product codes. You can optionally include the questions in the emails along with the responses. If using the OpenUI, you can select in admin whether to insert the response in the merchant notification or customer confirmation emails or both. You can also include the questions and responses on the invoice (last page after payment completes).

Limitation: When used in a store which uses PayFlow link, PayPal or iTransact payment systems, you will need to place your questions on either the customer information screen or the shipping and payment selection screen. Those payment systems transport the customer to another domain. Hence, the module needs to save the responses to a file before the customer is transported off-site. When the customer returns from the off-site payment screens back to your store, the responses will be retrieved for saving to flat file or display in your merchant notification email.



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